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Perspective

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Artificial Intelligence as a Return on Investment Multiplier in Health Care

Artificial Intelligence as a Return on Investment Multiplier in Health Care

Brand:

NEJM AI

Industry:

AI in Health Care

Business Type:

Journal Perspective

Author:

Jonathan D. Ketcham

Summary:

Jonathan D. Ketcham examines how artificial intelligence acts less as a standalone product than as a multiplier on the return from existing investments across health care.

Published in NEJM AI (May 2026), this perspective by Jonathan D. Ketcham reframes AI’s value in health care: rather than a standalone product, AI is best understood as a multiplier on the return from existing clinical, operational, and commercial investments. Read the full article on NEJM AI.

For plan sponsors and digital-health innovators, the lesson is practical: enrollment and adherence improve when the choice itself is engineered — clear comparisons, smart defaults, and decision support that meets seniors where they are.